Missed appointments
Please inform the clinic as soon as possible if there is doubt about being able to attend the scheduled appointment. This opens the space for anyone else who may need it, and also reduces stress for all concerned!
Inevitably, there will be times where discretion will be observed.
Nevertheless...in principle:
- Appointments cancelled within four hours of the scheduled time will be charged £15
- Non-arrivals, or "no shows" without due notice will forfeit the full fee